Contact us

Talk to a real person

Questions about a quote, a policy, a claim, or working together — reach out and we'll get right back to you.

Email

We reply within one business day — usually much sooner.

Location
Troy, Michigan

Serving households and businesses across the state. We meet by phone, video, or in person by appointment.

Hours
Mon–Fri, 9am–6pm ET

Message us any time — we'll get back to you the next business day.

Send a message

How can we help?

Whether you're shopping for a quote, already a client, or a partner sending us a referral, this is the fastest way to reach the team.

Looking for a quote? The quote form collects what we need to start shopping right away.

By submitting, you agree to be contacted by The Koka Group by phone, text, or email. Please don't include policy numbers, Social Security numbers, or payment details in this form. See our privacy policy.

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Already a client?

Policy service · Documents · Claims

Have your policy number handy and reach us any of the ways above. Here's what we can take care of for you.

Policy changes

Add or remove a vehicle or driver, update your address, change your coverage or deductibles, or add a new home.

ID cards & proof of insurance

Need auto ID cards for the Secretary of State or proof of coverage for a landlord? We'll send it same day.

Lender & mortgage requests

Evidence of insurance, mortgagee changes, and escrow billing setup for your lender, title company, or servicer.

Claims help

Claims are filed directly with your carrier's 24/7 claims line — it's on your ID card and policy. Call us too; we'll help you through the process and follow up on your behalf.

Billing questions

Due dates, payment plans, autopay, and what changed at renewal. If your rate went up, we'll explain why — and re-shop it if it makes sense.

Annual review

Life changes — new car, new roof, teen driver, new business. Book a quick review and we'll make sure your coverage still fits.

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Referral partners

Loan officers · Realtors · Title & lenders

If you're a loan officer, realtor, or lender with a buyer who needs homeowners insurance before closing, send them our way. We turn quotes around fast, get evidence of insurance to the right desk the same day, and keep you posted without you having to ask.

  • Same-day homeowners quotes on purchases, with the coverage the lender actually requires.
  • Evidence of insurance sent directly to the loan officer, processor, or title company.
  • One point of contact for you and the buyer, from quote through closing.
  • Referrals both ways. When our clients need a lender or an agent, we send them to people we trust.